My #Ploopy reached customs, it's going to be delivered by the local postal service. Postal service emailed me about VAT & customs fees, and allowed me to pre-pay online.
When FedEx was delivering me a package, they:
Couldn't tell me how much I will have to pay.
Didn't let me pay online.
Sent me paper mail(!) 3 weeks later with an invoice.
I used to think our local postal service is terrible. Apparently, it is not! They really stepped up their game recently. And FedEx remained terrible.
Same with FedEx for my model 100, except they told me the amount before delivery in an email. But i still didnʼt get the invoice, so i canʼt pay 😔
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